What are the responsibilities and job description for the Team Member position at Chick-fil-A?
Team Member
THE COMPETENCIES AND OUTCOMES BUILD UPON THEMSELVES AT EACH ROLE. EACH LEVEL WILL CONTINUE TO EXERCISE AND MASTER THE COMPETENCIES LISTED PREVIOUSLY.
Job Summary
The role of the Team Member is to serve guests by delivering a quality customer experience via BOH-Excellent food /FOH-Customer interactions. A team member has received proper training in their role and should be able to carry out all expected tasks of each position within their area. A team member should also align with our Core Values.
Outcomes
Deliver quality customer experience. (Excellent food /Customer interactions)
Become a reliable staff member, for our schedule
Contribute a positive attitude to staff morale
Competencies
Positive Warmth
Empathy
Intelligence
Work Ethic
Self-Awareness
Responsibilities
Uphold “Core Values of the Business”
Prepare, assemble and serve products to food stations
Courteously greet guests, take orders, explain and suggest menu items
Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence
Perform tasks at a pace that can keep up with the demands of the business
Show up on time for scheduled shift
Communicate clearly with fellow team members and leaders
Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care
Unload delivery trucks supplies and place in the proper storage area
Maintain a well-groomed and clean appearance and professional dress
Comply with all portion sizes, quality standards, Steritech and Health Inspection Standards
Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean
Stock products and supplies
Work schedule
- Monday to Friday
- Weekend availability
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Referral program
- Employee discount
- Paid training
- Mileage reimbursement
Salary : $8 - $14