What are the responsibilities and job description for the Team Member position at Chick-fil-A?
Do you enjoy making others feel welcome, giving your best, rising to the occasion and seek growth in a company? If so, we may be what you're looking for.
At Chick-fil-A 101 South Tryon, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
- This location is open Monday through Friday and closed on weekends.
- Regular hours of operation are from 7am - 4pm.
Position Type:
- Full-time
- Monday - Friday
Our Benefits Include:
- A fun work environment where you can positively influence others
- Closed on Sundays
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Uniforms provided
- Health Insurance Benefits
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities:
- Share your Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- We always say "My Pleasure!"
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Back of House Team Member Responsibilities:
- Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
- Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
- Stock kitchen inventory as needed
- Keep the kitchen neat, clean and orderly at all times
- Keep up-to-date with new products rolled out by Chick-fil-A
- Work safely around kitchen equipment and report any maintenance issues to Leadership
- Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
- Complete all opening or closing tasks as assigned
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry up to 40 lbs on a regular basis
- Have the ability to stand for long periods of time
- Able and willing to kneel, stoop, reach or use a ladder
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.