What are the responsibilities and job description for the Team Member at Chick-fil-A Cotswold (FOH & BOH) position at Chick-fil-A?
Join Our Team! Chick-fil-A Cotswold DTO
Team Member - Chick-fil-A Cotswold DTO
Full-time and Part-time
Pay: Starting at $16.00/hour
Before you apply, ask yourself:
- Do you enjoy working in a fast-paced, high-energy environment?
- Do you like serving others and making guests feel welcome?
- Are you comfortable staying active and working both indoors and outdoors?
- Do you want to grow your skills in a team that values excellence, consistency, and service?
If you answered yes, you may be a great fit for our team.
About this location
This is a drive-thru-only Chick-fil-A.
Cotswold is a high-volume restaurant where speed, accuracy, hospitality, and teamwork matter every day. This is not a slow-paced restaurant role. Team members here stay active, work with urgency, and help create a fast and friendly guest experience.
Because we are a drive-thru-only location, many team members work both indoors and outdoors throughout their shift. Candidates should be comfortable working in different weather conditions, rotating through different responsibilities, and supporting the team wherever needed.
We are hiring all-around team members who may support either Front of House or Back of House based on store need, availability, and individual fit.
Position Type
Full-time and Part-time
Our Benefits Include
- A fun, team-oriented work environment
- Closed on Sundays
- Learning directly from an experienced Operator and Restaurant Leaders
- Intentional growth and development opportunities
- Uniforms provided
- Health insurance benefits for eligible team members
- Scholarship opportunities
- Competitive pay
- Free meal during qualifying shifts
- 401(k) for eligible team members
Team Member Responsibilities
Front of House responsibilities may include:
- Serving guests in a fast-paced drive-thru environment
- Working outdoors during parts of the shift
- Smiling, making eye contact, and speaking in a friendly tone
- Delivering Chick-fil-A service with accuracy, hospitality, and urgency
- Saying “My Pleasure” and creating a welcoming guest experience
- Multitasking quickly while maintaining attention to detail
- Communicating clearly with guests and other team members
- Staying organized and focused during high-volume periods
- Following all Chick-fil-A standards, safety rules, and dress code requirements
- Completing other duties as assigned
Back of House responsibilities may include:
- Preparing, cooking, assembling, and presenting food safely, quickly, and efficiently
- Learning and supporting kitchen stations such as fries, breading, boards, prep, and assembly
- Stocking kitchen inventory as needed
- Keeping the kitchen neat, clean, and organized at all times
- Working safely around kitchen equipment and reporting maintenance concerns to leadership
- Maintaining food safety and quality standards at all times
- Completing opening or closing tasks as assigned
- Staying up to date on training and operational changes
- Following all Chick-fil-A standards, safety rules, and dress code requirements
- Completing other duties as assigned
Qualifications and Requirements
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Strong sense of urgency
- Strong interpersonal and communication skills
- Detail-oriented
- Able to multitask and complete work quickly
- Works well independently and in a team environment
- Adaptable, dependable, and coachable
- Willing and able to work a flexible schedule
- Able to work on your feet for long periods of time
- Able to lift and carry up to 40 lbs regularly
- Able to kneel, stoop, reach, and use ladders as necessary
Important Things to Know Before Applying
- This is a high-volume restaurant environment
- Team members should be comfortable working both indoors and outdoors
- Outdoor roles are a normal part of the operation and may make up a meaningful part of a shift
- This role requires speed, urgency, movement, and teamwork
- We are looking for candidates who want to be part of the team year-round
- Saturday availability is strongly valued
Most Chick-fil-A restaurants are independently owned and operated by franchised business owners who make their own employment decisions and are responsible for their own content and policies.
Salary : $16