What are the responsibilities and job description for the Team Leader position at Chick-fil-A?
We are looking to add some up and coming leaders in our restaurant. Do you have leadership experience and are looking for a great opportunity to impact others and lead a team?
Join us as in a leadership role at Chick-fil-A Ballston Quarter. This hands-on management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth and has room for advancement in our restaurant.
A leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities (must reapply each year)
- Competitive pay
- 401(k) with employer match
Team Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- At least 18 years old upon hire date
- 1 year(s) of leadership experience leading a team of five or more people
- Reliable and timely transportation to and from work
- Available to work a variety of shifts to include daytime, swing, evenings, and weekends (Friday/Saturday)
- Ability to work 35-40 hours per week
- Ability to work in a fast-paced environment
- Ability to stand for long periods of time
- Strong people skills with a desire to serve and work alongside fellow Team Members
- Strong commitment to superior customer service
- Ability to address and manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Benefits
- Flexible schedule
- 401(k)
- 401(k) matching
- Employee discount
- Paid training