Social Media/Marketing Assistant

Our Chick-fil-A restaurants are seeking marketing minded team members who want to bring their experience to our growing business. We pride ourselves on having a fast-paced growth culture where aspiring leaders are continually developing and enhancing their skills and the skills of those around them.

The Social Media/Marketing Assistants will report directly to the Area Director of Marketing and will be responsible for creating meaningful interactions with our guests through emotional connection marketing efforts in-store, at events and online, by leveraging food, people, fun and community.

Position Type:

Part-Time, 10-20 hours per week

Pay Type:

$18-22/hr

Responsibilities:

• Protect the Chick-fil-A brand
• Follow all Chick-fil-A Brand Visual Identity Standards, Restaurant Social Guidelines and Best Practices
• Preemptively inform store leadership of any events, promotions, or Team Member important information
• Offer insight and ideas for promotional events and content to align with seasonal and national campaigns.
• Follow the restaurant’s monthly marketing calendar to create content aligned with local campaigns.

In-store Marketing:

• Sample items (LTOs), during peak time periods
• Blitz surrounding businesses as discussed with the Director of Operations and Area Marketing Director monthly
• Update Community Board through providing content and coordinating execution seasonally
• Replace flowers as needed in restaurant's dining room
• Update display cases with merchandise as needed
• Ensure all POP and signage is up to date, in good condition and replace as needed
• Decorate and maintain store for events and holidays
• Promote the Cow as the mascot or escort during events
• Represent as community connector at in-store and external events (including Spirit Nights)
• Responsible for visual presence at ADPs
• Create flyers as needed when Office Administrator is not available
• Learn brand standards for Chick-fil-A (CFA home)
• Use Canva
• Send Custom Support for approval, make changes as needed

Social Media:

• Create a social media calendar for each month detailing the type of post and date, ensuring to include a variety of Team Member photos/videos, LTO products, community/hospitality events, and more.
• Respond in a timely manner to all comments, reviews, and private messages received through social media platforms, in a kind respectful manner consistent with brand voice.
• Report opportunities and successes to Marketing Director
• Provide monthly invoices for Facebook post boosting and ads spent to Area Director of Marketing.

Spotlight:

• Understand how to use Spotlight to drive Chick-fil-A App users to our restaurants with targeted rewards by strategically using filters on an as needed basis

Required Skills/Abilities:

• Possess a servant heart and outgoing personality
• Strong organizational skills and attention to details
• Ability to prioritize tasks and delegate them when necessary
• Ability to function well in a high-paced and at times stressful environment
• Excellent computer skills
• Canva
• Excel
• Knowledgeable in photography, videography, design and editing
• Proficient in social media platforms:
• Facebook
• Instagram
• Tik Tok
• Effective written and verbal communication skills
• Ability to take initiative while staying within brand guardrails
• Ability to work 20 hours per week
• Ability to work a flexible schedule that includes both AM and PM hours weekly, including Saturdays based on store needs
• Possesses Driver’s License and reliable transportation for travel to and from restaurant locations and event sites
• Trained in order taking and meal fulfillment

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: $18.00 - $22.00 / hour

Benefits:

• Flexible schedule
• Employee discount

Job Type: parttime

Schedule:

• Other

Education: No education required

Work location: On-site