What are the responsibilities and job description for the Shift Manager position at Chick-fil-A?
Chick-fil-A - Shift Manager
Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong sense of urgency?
Working as a Shift Manager at Chick-fil-A is not just a job - it's an opportunity for personal and professional growth. Join us in a fun work environment where you can positively influence others and develop your leadership skills. As a shift manager, you will have the chance to learn from experienced Operators and Restaurant Leaders, receive intentional growth and development support, and even have access to scholarship opportunities.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Shift Manager Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Location: {{Glen Burnie Chick Fila}} {{6709 Ritchie Highway}}
Work schedule
- Weekend availability
- 8 hour shift
- 10 hour shift
- Holidays
- Day shift
- Night shift