What are the responsibilities and job description for the Shift Leader position at Chick-fil-A?
We have an opening for a Shift Leader position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Overview:
Shift Leaders at Chick-fil-A Polaris are responsible for day to day task management of restaurant systems, engaging and solving customer concerns and issues, and the supervision of team member shifts and duties. A shift leader is also responsible for implementing and abiding by the Chick-fil-A culture, goals and brand vision.
Shift Leader Responsibilities:
- Maintains a positive working relationships and treats all employees with respect while providing them with direction and feedback
- Owning and managing daily, weekly and monthly goals
- Strictly adheres to all company policies and procedures
- Engaging and resolving customer complaints
- Managing day to day business activities, shift organization and restaurant needs
- Managing team member performance and staffing needs
- Managing day to day cash responsibilities
- Overseeing daily inventory needs
- Executing catering orders and unique customer needs
Qualifications and Requirements:
- Ability to work in a team environment with shared ownership and responsibility
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve team members
- Strong commitment to superior customer service
- Ability to manage team member behavioral and performance issues
This Chick-fil-A® Restaurant is operated by an independent franchised business owner
who makes their own employment decisions and is responsible for their own
content and policies.
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- On call
- Holidays
- Day shift
- Overtime
- Other
Benefits
- Flexible schedule
- Employee discount
Salary : $20