Demo

Operations Director

Chick-fil-A
Springfield, MA Full Time
POSTED ON 1/4/2026
AVAILABLE BEFORE 3/4/2026

Chick-fil-A: Urgent Hiring for Talented Operations Director!

Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to be part of a company that values its people and community? If so, Chick-fil-A is the place for you!

At Chick-fil-A, working is more than just a job; it's an opportunity to grow and develop in a positive, people-focused atmosphere. Join leading our team as an Operations Director and enjoy competitive benefits while enhancing your leadership skills in the food and beverage industry.

Key Responsibilities:

  • Lead and inspire a highly skilled team to achieve operational excellence.
  • Oversee daily restaurant operations to ensure a remarkable customer experience.
  • Implement strategies that promote team growth and community engagement.
  • Develop and coach team of leaders to execute the restaurant's vision and uphold its values.
  • Model core values of Tenacity, Integrity, Coachability, and Care.
  • Recruit, train, and grow Team Members through intentional development and mentorship.
  • Collaborate with Owner/Operator and Leadership Team to align on business strategies and long-term vision.

Why Join Us?

  • Enjoy health, dental, and vision insurance for peace of mind.
  • Take advantage of paid time off to recharge and relax.
  • Be part of a company that invests in your future and personal development.

Ideal Candidate:

  • Motivated leader with a passion for people and community.
  • Bachelor's Degree preferred
  • 3-5 years of leadership/management experience with a proven track record of leading and developing others.
  • Excellent communication and interpersonal skills.
  • Genuine heart of caring for people, good team player
  • Possesses a willingness and desire to learn and be coached, open-minded and adaptable while taking ownership in their stake in the business.
  • Organized, detail-oriented with strong time management skills.
  • Ability to keep composure under high pressure and make decisions quickly without compromising strong communication skills.
  • Ability to drive results while maintaining a fun and loving work environment.

Schedule:

  • Monday-Saturday availability
  • 45 hours/week, up to 60 hours/week based on business needs
  • Sundays off
  • This role requires schedule flexibility to meet the needs of the business. This typically includes availability for peak periods (11 AM - 2 PM, 5 PM - 8 PM), opening and/or closing the restaurant based on need. This is important to maintain a strong understanding of daily operations and all aspects of the business. A typical week will include 5-6 days, 45-60 hours.

Join Our Team!

  • Become part of a company that values your contributions.
  • Experience a fulfilling career path with opportunities for advancement.
  • Make a difference in the lives of your team and customers every day.

Location: Springfield

Don't miss this opportunity! Apply now to be a part of the Chick-fil-A East Springfield!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who invest in the future of their Team Members and give back to their communities.

Pay: $28.00 - $35.00 / hour

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off

Job Type: fulltime

Education: No education required

Work location: On-site

Salary : $28 - $35

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