What are the responsibilities and job description for the Operational Manager position at Chick-fil-A?
Would you like to work for a well-known, growing, successful business that is making a positive impact on its community? Would you like to work at a company that Glassdoor rates a "Top 100 Place to work in 2018?" Do you enjoy leading a team to accomplish goals? Do you have proven skills in running a fast-paced operation? Are you passionate about leadership and training? We are looking for leaders who thrive in a dynamic, fast-paced environment and who have a proven track record in kitchen operations and leadership. These individuals would also have a heart for developing others, and making a positive impact in their community. Perks include competitive pay, free meals, possible travel and development opportunities, college scholarships, a matching 401K program, paid vacation, Sundays off, and health benefits.
Job Type: Full-time:
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Professional development assistance
* Tuition reimbursement
* Vision insurance
Supplemental Pay:
* Bonus pay
Education:
* Bachelor's (Preferred, Not Required)
Experience:
* Restaurant Experience: 2 years (Preferred)
* Leadership: 3 years (Preferred)
Restaurant Values:
* You will be challenged to grow personally and professionally.
* You will gain knowledge and skills that will help you advance your career within Chick-Fil-A, or even open doors to pursue something completely different.
* You will work very hard, and we will prove that working hard can actually be fun.
* You will work directly with an entrepreneurial business leader, who is committed to growing your leadership and operational skills.
* You will work on a team that is focused on making a difference in the lives of others!
Perks:
* Professional and leadership development opportunities
* Potential to go to a grand opening
* Performance based advancement
* 1 week PTO
* Paid Sick Time
* Competitive Pay
* College Scholarships
* Flexible Hours
* Paid time off with tenure
* 50% off meals while working
* Closed on Sundays
Required Qualifications & Experience:
* Must be at least 21 years old to apply
* Have completed a four-year degree and/or have relevant leadership experience in a fast-paced, high volume kitchen
* Demonstrated past leadership experience
* Ability to coach, motivate and lead other team members
* Desire to grow business and personal skills while thriving in a fast-paced environment
* Eagerness to learn and improve personal skillset and assist others in the same effort
* Ability to communicate and collaborate with Team Members, Team Leaders, Directors, and Operator to fulfill business needs
* Positive attitude and customer service mindset
Duties & Responsibilities:
* Directing the daily operations of the Front of House and supporting restaurant operations.
* Mastery of knowledge and skill of team member positions throughout the front of house, to include order taking, cash management, leading shifts, bagging, window, etc.
* Knowledge and understanding of Food Safety requirements (SERVSAFE)
* Creating training plans and training new team members in all front of house positions
* Ensuring compliance with Chick-Fil-A West Hartford standards in all areas of operation
* Ensuring the highest quality food and services are delivered to our guests
* Be a role model for all West Hartford team members in regards to customer care, cleanliness, organization, and personal accountability
* Promote a safe and productive work atmosphere
REQUIREMENTS
- Must be at least 21 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Ability to handle all equipment, pans, pots, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Works in hot, noisy and fast paced environment
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
- Must have prior Kitchen Leadership experience
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Salary : $24