What are the responsibilities and job description for the Manager - Back of House position at Chick-fil-A?
Location: Colleyville, Texas
About Chick-fil-A Colleyville Blvd. & Main: At Chick-fil-A, we believe in serving delicious food with genuine hospitality. Our mission is to be the most caring company in the world, and that starts with our team. We are passionate about developing leaders, fostering a positive work environment, and making a difference in our community. We are looking for a dedicated and enthusiastic Back of House Manager to join our leadership team and help us continue to deliver remarkable experiences to our guests.
Your Role: The Back of House Manager ensures consistent execution of daily operations by leading shifts, coaching team members, and upholding Chick-fil-A’s standards of excellence. This role leads people and systems to create a smooth, guest-focused experience, while supporting team development and accountability. Focused on real-time leadership and operational consistency, the Back of House Manager helps drive short-term success and long-term growth in alignment with the mission and values of the Colleyville Blvd. & Main Chick-fil-A.
KEY RESPONSIBILITIES
- Directly lead and supervise all BOH operations with a focus on food safety, food quality, speed of service, guest experience, and team member experience.
- Execute and coach key food safety practices including Safe Daily Criticals, eRQAs, and temperature checks.
- Serve as the primary supervisor for team leaders, providing coaching and support to execute all operational objectives and requirements.
- Ensure cleanliness and organization of kitchen, storage, and prep areas.
- Collaborate with leadership to identify and resolve operational challenges.
- Train and coach BOH team members through real-time feedback and accountability.
- Manage inventory processes: truck orders, waste tracking, and prep forecasting.
Qualifications:
- Minimum of 1 year of leadership experience in a restaurant, retail, or hospitality setting. Chick-fil-A leadership experience is a plus.
- Proven ability to lead, coach, and develop a team.
- Strong communication and interpersonal skills.
- Exceptional guest service abilities with a genuine desire to serve others.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong problem-solving skills and attention to detail.
- Availability to work various shifts, including evenings and Saturdays.
- High school diploma or equivalent; some college or degree preferred.
Why Join Our Chick-fil-A Team?
- Sundays Off: Enjoy a consistent day off to rest and recharge.
- Competitive Pay: We offer competitive wages.
- Leadership Development: Extensive training and growth opportunities within our restaurant and the Chick-fil-A brand.
- Positive Work Environment: Be part of a supportive team that values respect, teamwork, and personal growth.
- Scholarship Opportunities: Access to Chick-fil-A's Remarkable Futures Scholarship program.
- Meal Benefits: Enjoy delicious Chick-fil-A meals during your shifts.
Ready to Lead with Purpose? If you are a passionate leader who is committed to excellence and dedicated to serving others, we encourage you to apply!
Work schedule
- 8 hour shift
- Weekend availability
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Employee discount
Salary : $18 - $22