What are the responsibilities and job description for the Leadership Opportunity - Front of House position at Chick-fil-A?
$18.00 - $24.00 per hour A Front of House Team Leader consistently demonstrates our core values, embraces Chick-fil-A culture, and delivers genuine hospitality with excellence. FOH Leaders have a passion for people, guest experience, and developing others. This role supports senior leadership by executing daily front-of-house operations, leading shifts, managing cash controls, and coaching team members to deliver exceptional service.
FOH Team Leaders set the tone for hospitality, professionalism, and operational excellence.
Position Type
- Full Time
Our Benefits Include
- A fun, people-focused work environment
- Flexible scheduling (closed Sundays)
- Competitive pay
- Paid training
- Scholarship opportunities
- Intentional leadership development and growth paths
- Health, dental, vision, and life insurance (eligible roles)
- Paid time off
- 401(k) with company match
- Profit sharing
- Employee meal discounts
- Referral program
FOH Team Leader Responsibilities
- Lead front-of-house operations during assigned shifts
- Provide immediate, respectful, and genuine guest service
- Set the tone for hospitality, professionalism, and teamwork
- Train and coach team members on service standards and procedures
- Lead shift execution including breaks, positioning, and deployment
- Open and/or close the restaurant; act as key holder
- Manage cash drawers, deposits, and daily money controls
- Ensure accuracy in orders and point-of-sale execution
- Communicate clearly with Back of House leadership and senior leaders
- Address guest concerns with care and urgency
Qualifications and Requirements
- 18 years or older
- Strong commitment to superior customer service
- Excellent verbal and written communication skills
- Ability to coach and lead team members effectively
- Reliable transportation
- Ability to work in fast-paced environment
- Ability to manage performance and behavior professionally
- Prior leadership or shift-leading experience preferred but not required
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $18 - $24