What are the responsibilities and job description for the Leadership Development position at Chick-fil-A?
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This role is designed to accelerate the growth of future organizational leaders by providing structure and direct exposure to the inner workings of Chick-fil-A. Looking for leaders whom consistently demonstrate our core values, embraces the Chick-fil-A culture, and have a servant's heart. With a passion for people and serving others, having strong character, taking initiative and working with a sense of urgency at all times. Our leaders are responsible for supporting the Operator and senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and maintaining 2nd Mile Service. Intended for those who lead by example and set the tone for others to follow.
Position Type:
• Full-time (40 hours)
Our Benefits Include:
- A fun work environment where you can positively influence others
- Learning first-hand from a Chick-fil-A Operator and senior leadership
- Intentional growth and development to help you reach your professional goals
- Health Insurance (Dental, Vision)
- Paid Tuition opportunities with University of Cumberlands
- Scholarship opportunities
- Competitive pay
Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open (5AM) and/or closing (11PM) availability
- Lead operations, key holder
- Excellent communication skills, both verbal and written
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Strong character, professional but honest
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Chick-fil-A experience not required, looking for those eager and excited to learn the business
- Prior leadership experience, 2 years, with references required
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $19 - $31