What are the responsibilities and job description for the Leadership Development Program position at Chick-fil-A?
We are looking for full-time, enthusiastic, hard-working, servant leaders to join our family at Chick-fil-A. We pride ourselves on having the best people in the business. This is a fast-paced environment and we have high expectations of our employees, and higher expectations for our leaders.
The Leadership Development Program is targeted at individuals that have a passion to grow, to learn, and to lead. All candidates will start as either a front counter or a kitchen team member and will have the opportunity to grow into a leadership position at an accelerated pace. We make no guarantee that a candidate will grow into a leadership position however; we will do our due diligence to provide the necessary resources and feedback that will enable and expedite the candidates growth.
Roles and Responsibilities:
- Effectively coach team members to obtain desired outcomes
- Ensure that restaurant operations are flowing smooth
- Ability to hold others consistently accountable
- Willingness to have crucial conversations
- Ensure that products and guests’ experience are consistent with our brand, culture and standard of excellence
- Communicate clearly and appropriately with guests, fellow team members and leaders
- Customer service; courteously greet guests, take orders, explain and suggest menu items
- Be on your feet for long periods of time
- Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing the trash, cleaning equipment, and keeping the dining room and restrooms clean
- Stock products and supplies
- Prepare, assemble, and serve products to food stations and guests
- Ensure restaurant complies with third party and Health Inspection Standards