What are the responsibilities and job description for the Hospitality Team Member position at Chick-fil-A?
At Chick-fil-A, the Hospitality Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Part-time: Typically 15 hours/week; schedule may vary based on business needs.
- Full-time: Typically 35 hours/week; schedule may vary based on business needs.
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Competitive pay
- Paid Time Off (Role and tenure dependent)
- 401k with Employer Match
- Meal Allowance
- Uniform Allowance
- Referral program
- Virtual Healthcare plan through Direct to Care for all employees and their households
- Company benefit eligibility for employees scheduled 30 hours/week
- Emergency Assistance Fund
- Life Insurance ($10k - full covered)
- Employee Assistance Program (Legal, Financial, Mental Health support)
- Best in Class Development to help you reach your professional goals
- Scholarship opportunities
- Corporate discounts through PerkSpot
- Opportunities to travel as a Grand Opening trainer (role and tenure dependent)
Front of House Team Member Responsibilities:
- Greet guests warmly with a smile and maintain eye contact
- Speak enthusiastically and create positive connections with guests
- Promote and support the vision and values of the restaurant
- Multitask efficiently while maintaining high standards of service
- Work collaboratively as a dependable, adaptable team member
- Stand and remain active on your feet for extended periods
- Communicate clearly and professionally with guests and team members
- Follow Chick-fil-A Trailhead policies, procedures, and dress code at all times
- Perform other duties as assigned
Qualifications and Requirements:
- Minimum 16 years old
- Eligible to work in the United States
- Maintain a reliable source of transportation
- Demonstrate a "Safety First" mentality
- Consistent, reliable, and punctual
- Cheerful, positive attitude and customer-service oriented
- Strong interpersonal skills and attention to detail
- Ability to multi-task and work independently or in a team environment
- Ability to work on Saturdays
- Willingness to work a flexible schedule, including evenings and weekends, as needed
- Willingness to be outside in weather ranging from 30-100 degrees for order taking
- Ability to lift and carry 50 lbs on a regular basis
- Ability to stand for long periods of time
- Reasonable accommodations available in accordance with ADA guidelines
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies. Chick-fil-A Trailhead is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Day shift
- Night shift
Salary : $11 - $13