What are the responsibilities and job description for the Hospitality Professional - Front of House position at Chick-fil-A?
Chick-fil-A Champaign exists to create and spread joy in the lives of each person we serve. We are committed to creating an enriching environment for every person that serves on our team where we pursue growth together. We are searching for people to partner with us that value creating connections, serving relentlessly, thinking humbly, and continuously pursuing growth.
In addition to working directly for an engaged and present Owner/Operator, Team Members will gain life and leadership experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- FREE meal per shift (2 when working 10 hours or more in a day)
- FREE gym membership to Stephens Family YMCA for you/your family
- FREE Healthcare for you and your household through Direct2Care: 24/7, unlimited access to a doctor for you and your household, personalized care (mental health, prevent ER/Urgent Care visits and bills, primary/workplace care), doctors licensed in all 50 states, multi-lingual: over 200 different dialects available, and many more services
- Opportunity for an associate's degree, bachelor's degree, or MBA through Point University (accredited and 100% online) fully paid for by Chick-fil-A Champaign
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Free food
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 25-50 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $13 - $16