What are the responsibilities and job description for the Front of the House Team Leader position at Chick-fil-A?
A Front of the House Team Leader will oversee the "Front of the House", the front counter of the restaurant, by running a shift. The leader is responsible for placing team members in suitable positions, running breaks, and ensuring that exceptional guest experience is provided. A FOH leader is someone who to excels in communication, leadership, problem-solving, and social skills.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Provide excellent customer service by addressing inquiries and resolving issues promptly
- Handle cash transactions and operate the cash register accurately
- Maintain cleanliness and organization of the front end area
- Assist with food production and preparation as needed
- Collaborate with other team members to ensure smooth operations
Qualifications:
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy in cash handling
- Flexibility to work evenings, weekends, and holidays as required
We offer competitive pay and opportunities for career growth within our organization. Join our team of dedicated professionals and contribute to creating a positive guest experience.
Note: This job description is intended to provide a general overview of the position.
Work schedule
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
- Overtime
Supplemental pay
- Bonus pay
Benefits
- Flexible schedule
- Paid time off
- Dental insurance
- Health insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
Salary : $16