Front of The House Director

Job Title: Front of House (FOH) Restaurant Director

Job Description:

At Chick-fil-A, the Front of House Director role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, the FOH Director gains life experience that goes far beyond serving a great product in a friendly environment.

At Chick-fil-A The Vineyard & Clinton Keith Rd, we are looking for friendly and enthusiastic people who enjoy serving others. Our Directors are responsible for providing an exceptional dining experience for all our guests that come in contact with our restaurant. A successful FOH Director will conduct themselves in a professional manner and display a positive attitude and honorable character. Directors will lead by example and assist in training Team Members in all restaurant positions. In addition, Directors will be responsible for ensuring that all their Team Members, Shift Leaders and Managers understand clear expectations. That training is being conducted and executed under Chick-fil-A Pathway 2.0 Operational requirements. Directors ensure opening and/or closing restaurant operations are being conducted in under their Shift Leaders in a safe and well executed manner.

Position Type:

·      Full-time and Part-time

Free employee meals: Whenever you work more than 5 hours, you will be provided a meal during your break time. If you work over 10 hours, two meals will be provided.

Growth Opportunities: We provide an opportunity for everyone in the restaurant to learn and grow through training and leadership development.

Flexible Hours: Everyone has commitments and can be busy. We will do our best to work with you and around your schedule.

Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work directly with Chick-fil-A Operator: The Operator is an independent business person responsible for operating the restaurant. The Operator will invest in the team to help them reach their goals and learn beneficial life skills.

Great place to work: At Chick-fil-A, we want to create an environment where our team feels valued and cared for. We want our team to come to work excited to serve the community and their team well.

Scholarship Opportunities: Apply for Chick-fil-A scholarship opportunities.

Responsibilities:

·      Welcome and greet guests in the Chick-fil-A Second Mile, Winning Hearts Everyday, hospitality manner

·      Treat all guests and Team Members with honor, dignity, and respect

·      Create eye contact, share a smile, speak with a friendly tone, say “my pleasure”

·      Maintain restaurant cleanliness and sanitation

·      Communicate effectively with team and guests

·      Take, fulfill, and serve guests orders

·      Adhere to all Chick-fil-A policies and procedures

·      Train and lead Team Members, Shift Leaders, and Managers in all areas of the restaurant

·      Be responsible for both Front of House and overseeing of Back of House Operations when BOH Director isn't present

·      Document training progress for Team Members

·      Opening and closing the restaurant operations

·      Lead shifts

·      Other duties as assigned

Qualifications and Requirements:

·      Eligible to work in the United States

·      Has reliable transportation

·      Consistent & reliable

·      Loves to serve others

·      Customer service oriented

·      Detail oriented

·      Works well with others

·      Strong interpersonal skills

·      Works well under pressure

·      Ability to stand for long hours

·      Ability to loft 50 lbs

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Company Information

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed Dwarf House®). Through the years, the restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same -store sales and is the largest quick-service chicken restaurant in the United States based annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Work schedule

• 8 hour shift
• Monday to Friday
• Weekend availability
• Holidays
• 10 hour shift

Supplemental pay

• Other

Benefits

• Health insurance
• Paid time off
• Dental insurance
• Vision insurance
• 401(k) matching
• Referral program
• Employee discount
• Paid training
• Other