What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
About Us
At Chick-fil-A Expressway Plaza, we believe working here is more than just a job—it's a stepping stone to a meaningful career. As a locally owned and operated franchise, we’re committed to developing future leaders, fostering a team-first culture, and giving back to our community. Our core values include Respect, Integrity, Service, and Excellence. Together, we RISE!
Position Overview
As a Front of House Team Member at Chick-fil-A Expressway Plaza, you will be the face of our restaurant, creating memorable experiences for every guest who walks through our doors. You’ll have the opportunity to serve with excellence, build genuine relationships, and contribute to the welcoming, high-energy environment that sets Chick-fil-A apart. This role plays a key part in delivering the hospitality and care our brand is known for.
Responsibilities
- Deliver remarkable hospitality by warmly greeting guests and ensuring a welcoming environment
- Accurately take and fulfill guest orders while maintaining a sense of urgency and attention to detail
- Operate the register system efficiently and handle cash and credit transactions with integrity
- Anticipate guest needs and go the extra mile to exceed expectations
- Maintain cleanliness and organization
- Work collaboratively with fellow team members to maintain a smooth and positive front-of-house operation
- Handle guest concerns or questions with professionalism, patience, and care
- Model Chick-fil-A’s core values of hospitality, excellence, and servant leadership in all interactions
- Assist in onboarding and welcoming new front-of-house team members by setting a positive example
Perks & Benefits
- Paid time off
- Medical, dental, and vision insurance
- 401(k) (after one year of service)
- Employee meals
- Paid training and leadership development
- Discount programs
- Remarkable Futures Scholarship Program
- Closed Sundays
- Working with an amazing team
What We're Looking For
- Excellent communication and interpersonal skills
- Confidence in handling high-volume guest interactions with grace
- Quick-thinking, problem-solving mindset with a guest-first focus
- Willingness to receive feedback and grow professionally
- Friendly, positive attitude with a heart for service
- Reliable and punctual with dependable transportation
Apply to join our amazing team! We look forward to meeting you.
Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Chick-fil-A is an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected under applicable federal, state, or local law. Applicants must be legally authorized to work in the United States, and employment eligibility will be verified as required by law. If you require reasonable accommodation during the application or employment process, please notify Human Resources.
Employment with Chick-fil-A is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. This job posting is not intended to be a contract of employment and does not create contractual rights or obligations of any kind. Chick-fil-A reserves the right to revise the duties and responsibilities of this position at any time.
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Salary : $17 - $18