What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
- *Candidates under the age of 16 will start at $10-$11/ hr.
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Free Employee Meals
- Paid Training
- Competitive pay
Front of House Team Member Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Assembling, cleaning, maintaining and operating equipment: ice cream machine, soda drink fountains, lemonade and tea, and coffee machines, etc
- Fulfill other duties as required to assist team members and leadership with necessary tasks
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Be willing and able to work a flexible schedule
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Detail-oriented
- Able to multi-task
- Over 16 available to open or close a minimum of 2 days a week- One day must be Friday or Saturday
- Works well independently and in a team environment
- Have the ability to lift and carry 45 lbs
- Have the ability to stand for long periods of time
- Completing tasks and ensuring that products and guest experience are consistent with the Chick-fil-A brand, culture and the Operator’s vision.
- Work with urgency to complete tasks efficiently and achieve operational excellence in all that you do.
- Preparing, assembling and serving products to food stations according to Chick-fil-A standards
- Communicate clearly with fellow team members and leaders.
- Stand for periods of up to 5 hours in length
- Basic mathematical and measurement skills
- Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care.
- Always courteously greet guests.
- Able to lift up to 45 pounds
- Maintaining a well-groomed and clean appearance and always dressing professional
- Comply with all portion sizes, quality standards, and inspection standards
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- Monday to Friday
- Weekend availability
- Day shift
- Night shift
Supplemental pay
- Other
Benefits
- Paid training
- Other
Salary : $10 - $11