What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A, being a Team Member is more than just a job--it's an opportunity to serve others, grow personally, and be part of a team that values excellence.
As a Front of House Team Member, you are the face of Chick-fil-A. You create the first impression and set the tone for every guest's experience. Whether it's a warm greeting, fast and accurate service, or going the extra mile, your role is key to delivering the hospitality Chick-fil-A is known for.
Why You'll Love Working Here
- A positive, people-focused environment where you can make a real impact
- Flexible scheduling that fits your life
- Closed on Sundays to prioritize rest and balance
- Intentional growth and leadership development opportunities
- Hands-on training from experienced leaders
- Scholarship opportunities to support your future
- Competitive pay and benefits
What You'll Do
- Greet every guest with warmth, friendliness, and urgency
- Take accurate orders and enter them into the POS system
- Deliver food and beverages quickly and with care
- Handle cash and card transactions responsibly
- Maintain and clean, organized, and welcoming front of house
- Work closely with the kitchen team to ensure smooth and efficient service
- Assist with mobile orders, curbside, and drive-thru
- Uphold Chick-fil-A standards in appearance, professionalism, and service
What Success Looks Like in This Role
- Guests feel welcomes, valued, and cared for
- Orders are accurate and delivered quickly
- You stay composed and positive during rushes
- The front of house remains clean, organized, and inviting
- You contribute to a team culture that is encouraging and high-energy
Who We're Looking For
- Reliable and consistent
- Positive attitude with a genuine desire to serve others
- Strong communicator who enjoys interacting with people
- Able to stay focused and efficient in a fast-paced environment
- Detail-oriented and able to multitask
- Coachable and eager to learn and grow
- Comfortable working on your feet for extended periods
- Able to lift up to 50 lbs.
- Willing and able to work outdoors or in varying weather conditions when needed
Position Details
- Must be able to work between the hours of 5AM-5PM
- Full-time and part-time positions available
- Must be 16 years of age or older
- 6-10 hour shifts
Our Culture
We’re looking for team members who bring energy, humility, and a heart for serving others. Our team is committed to supporting one another, growing together, and creating a workplace that is both encouraging and purpose-driven.
At Chick-fil-A, many of our leaders started as Team Members. If you’re looking for a place to grow and develop, we’re here to invest in you.
Ready to Apply?
If you’re ready to make a difference, grow your skills, and be part of a team that values people and excellence, we’d love to meet you.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $15 - $16