What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A Lake District, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities:
- Share a Smile
- Create Eye Contact
- Speak with a Friendly Tone
- Always say "My Pleasure"
- Treat all others with Honor, Dignity, and Respect
- Honor and encourage others to follow the vision and values of the Restaurant
- Strong desire to go above and beyond to serve guests and their team
- Multitask quickly, yet thoroughly
- Win hearts everyday through operational excellence and 2nd mile, Hospitality.
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Able to work in an outdoor environment
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 15-75 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- 8 hour shift
- Weekend availability
- Day shift
- Night shift
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) matching
Salary : $13 - $15