What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- Competitive pay
- Flexible scheduling (and closed on Sundays)
- A fun work environment where you can positively influence others
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
Front of House Team Member Responsibilities:
- Read, understand and comply with all parts of the Team Member Handbook
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Is able to multitask urgently, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Communicate effectively and appropriately with guests and Team Members
- Show up on time, have a great attitude and work hard for your entire shift.
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Skills:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Maintains professionalism
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
Requirements:
- Must be at least 16 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Ability to handle all equipment, pans, pots, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Have the ability to stand for long periods of time
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
- Can work in hot, noisy and fast paced environment
- Can lift 10lbs as needed through out shift
- Works outside in hot and cold weather
- Must be available to work at least 2 closing shifts per week (as needed)
- Must be available to work Saturdays
- Must be available to work 20 hours per week
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Benefits
- Flexible schedule
- Employee discount
Salary : $10 - $12