What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
Front of House Team Member
Chick-fil-A Falls Village
6701 Falls of Neuse Rd, Raleigh, NC 27615, USA
At Chick-fil-A, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
*Age Requirement: You must be 16 or older to apply.
*No Summer Only Positions Available
Position Type:
- In person
- Full-time and Part-time
Our Benefits Include:
- Flexible schedule and Sundays off
- Free food during shifts
- 50% off store discount
- Classic Planet Fitness Reimbursement
- Audible Reimbursement up to 1 leadership book per month
- Team Member Referral Bonus up to $125
- Scholarship Opportunities up to $25,000 per year
- Leadership and Professional Development
- Health, Dental, and Vision Insurance
- Supplemental, Disability, and Life Insurance
- Employee Assistance Program (Free Counseling Services)
- 401(k) after 1 year full time
- PTO after 1 year full time
Front of House Team Member Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 10 lbs on a regular basis
- Have the ability to stand for long periods of time
Work schedule
- Monday to Friday
- Weekend availability
- Day shift
- Night shift
- Overtime
- 8 hour shift
- 10 hour shift
- 12 hour shift
Salary : $25,000