What are the responsibilities and job description for the Front of House Team Member - Full-Time position at Chick-fil-A?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- Competitive pay
- 401K Matching for eligible Team Members
- Health Insurance
- Free tuition to Point University to qualified applicants
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and restaurant leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
Front of House Team Member Responsibilities:
- Smile
- Create and maintain eye contact
- Speak enthusiastically
- Make emotional connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Must be at least 16 years of age upon hire date
- Consistent and trustworthy, with a reliable source of transportation
- Cheerful and positive attitude who loves serving & helping others
- Customer service oriented
- Strong interpersonal skills
- Must be able to respond to changes or edits to orders quickly and efficiently
- Detail-oriented
- Able to multi-task in a hot and cold weather conditions in a very fast paced environment
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Must work well under pressure
- Have the ability to lift and carry 20-50 pounds
- Have the ability to stand for long periods of time
- Able to handle all equipment, pans, pots, navigating shelving both high and low
- Must be eligible to work in the United States
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
- Holidays
Benefits
- Health insurance
- 401(k) matching
- Referral program
- Employee discount
- Paid training
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
Salary : $15