What are the responsibilities and job description for the Front of House Manager (AM) position at Chick-fil-A?
Do you enjoy leading and serving others?
Would you like the opportunity to grow in leadership while contributing to a dynamic, multi-million-dollar business? Are you passionate about creating remarkable guest experiences in a fast-paced environment that serves over 1,700 guests daily? If so, we’d love to meet you!
We are looking for a Front of House Day Manager to oversee operations, coach and develop team members, and deliver excellent guest care during our breakfast and lunch hours. This role is ideal for someone seeking long-term growth and upward mobility within Chick-fil-A.
What You’ll Do:
- Lead and inspire the front of house team during morning and lunch operations (6 AM – 2 PM).
- Train, coach, and hold team members accountable to Chick-fil-A standards of service and hospitality.
- Manage daily labor goals and productivity.
- Address guest concerns with professionalism and urgency.
- Ensure cleanliness, food safety, and operational excellence at all times.
- Partner with the Owner/Operator and Director team on business objectives.
- Create opportunities for team member development and advancement.
What We’re Looking For:
- Must be 18 and able to work 6 AM – 2 PM, including Saturdays.
- At least 2 years of leadership experience (restaurant preferred).
- Strong communicator who can motivate and develop others.
- High energy, problem solver, moves with urgency.
- Confident and resourceful, with excellent organizational skills.
- Enthusiasm for hospitality and building a winning team culture.
Perks & Growth:
- Competitive pay with leadership advancement opportunities.
- Leadership coaching and professional development.
- Closed on Sundays.
- Opportunity to build a long-term career with Chick-fil-A.
Work schedule
- Weekend availability
- Monday to Friday
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
Salary : $19