What are the responsibilities and job description for the Front of House Hospitality Specialist position at Chick-fil-A?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team members are expected to be service-oriented professionals who are committed to creating a culture of care for all those who come in contact with Chick-fil-A. A Front of House team member is expected to provide an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A food service.
Position Type:
- Full-time and Part-time
- Ability to work different shifts that range from 7am and 5pm.Depending on your availability and amount of hours you want to work, the shifts could be: 10am-4pm, 7am-5pm, 9am to 3pm, 11am to 2pm, 11am to 5pm.
- This is a great opportunity if you have kids in school and want to mirror their school hours or want to work around college class schedules!
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive wages
Front of House Team Member Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
- Be personable and committed to hospitality
Qualifications and Requirements:
- Must be over 18 or have full time working papers
- Consistency and reliability
- Cheerful and positive attitude
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well with others
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry up to 50lbs on a regular basis
- Have the ability to stand with/without an accommodation for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $16 - $18