What are the responsibilities and job description for the Front Counter Team Members position at Chick-fil-A?
At Chick-fil-A, the team member role is more than just a job, it’s an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment. Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We want to ensure all guests receive signature Chick-fil-A service and food.
Responsibilities and Qualifications:
The responsibility of our front counter staff is to provide the highest level of hospitality, continually going above and beyond to ensure guests have a remarkable experience.
Job Responsibilities (include but are not limited to):
* Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected
* Provide Second Mile Service, going above and beyond to ensure excellent customer service
* Strive to build great relationships with co-workers, as all positions require teamwork
* Take orders on registers inside and in drive-thru, providing correct change to customers
* Quickly bag and deliver food with order accuracy
* Keep all condiments, cups, drinks, dessert, and other stations stocked
* Maintain clean and safe working environment
* Maintain strict adherence to Food Safety procedures
* Follow procedures to ensure Operational Excellence
Job Qualifications:
* Customer service oriented
* Strong interpersonal skills
* Able to lift 20-30 pounds on a regular basis
* Detail orientated
* Able to multi-task
* Work well independently and in a team environment
* Servant spirit with strong sense of stewardship
Applicants will also be expected to be able work on their feet for several hours at a time and lift potentially heavy objects when necessary.
Benefits:
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We strive to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
College Scholarships
Team Members will have the opportunity to apply for Chick-fil-A's Remarkable Futures Scholarships. Scholarships can be used at any accredited two- or four-year college, university or technical/vocational school.
It’s a Great Place to Work
A job at Chick-fil-A is more than just a job; it’s a stepping-stone to a successful future. At Chick-fil-A, we consider our team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
Salary : $17