What are the responsibilities and job description for the Front Counter Team Member position at Chick-fil-A?
If you are looking to make a positive impact on others while serving great food and learn the hospitality industry while earning an industry-leading wage, then Chick-fil-A is a perfect opportunity for you. Our restaurant is seeking day-time hospitality professionals who can create exceptional customer experiences in a fast-paced environment. This role requires a great sense of urgency, attention to details, and being attentive and courteous to each guest. Performance expectations are high and this role is challenging. It is also an incredibly rewarding role with the opportunity to positively impact the lives of our guests every day.
Our Commitment to You
- Opportunities to learn valuable skills from one of the most respected and successful companies
- Treat you with respect, honor, and dignity
- Investment in your professional and personal development
- Flexible schedule
- A safe working environment
- Free break meals*
- Recognize and reward outstanding work
- Clear paths and tools for growth and advancement
- Annual evaluations with pay increases*
- Sundays off
Benefits
- Industry-leading pay scale
- $1 raise after 90 days
- Flexible schedule and Sundays off!
- Health, vision, dental insurance WITH employer contribution
- No cost life insurance
- Paid time off: 30 to 80 hours**
- 401k retirement account with an employer match up to 3%
- First two uniforms and belt provided and refreshed annually
- Free break meals*
- Bonuses and incentives*
- Scholarship opportunities
Our Expectations of You
Character
- Offer your best at every shift
- Work with a sense of urgency
- Prioritize the needs of guests and the team before your own
- Work with integrity and complete all assigned tasks
- Read and abide by everything outlined in the team member handbook
Competency
- Serve guests with a sense of urgency
- Take and deliver orders accurately and quickly, including outside
- Practice genuine hospitality in every interaction
- Possess excellent communication skills
- Stand for periods up to 5 hours and lift objects as heavy as 50lbs
- Be attentive to details and “the little things”
Chemistry
- Carry out our mission: Be Better, Be Second!
- Embody our values: Positivity, Growth, Ownership, Ambition, Leadership
- Work exceptionally well in a team environment
- Resolve conflict quickly and professionally
*Conditional based on restaurant and team member performance
**Contingent on tenure and role in the restaurant
If you schedule an interview and do not show up, it will be reported to unemployment as a no-show and you may lose benefits. Please do not apply if you do not plan to attend an interview.
This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you.
If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc. The Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. You will be a probationary team member whose performance will be evaluated over a 90 day trial period. If you meet expectations you will be offered an official position at the end of this period.
Work schedule
- Monday to Friday
- Weekend availability
- Day shift
- Night shift
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
- Paid training
- Other
Salary : $14