Director

We are seeking a dedicated and experienced Restaurant Director to lead the day-to-day management and long-term success of our independently owned and operated quick service restaurant. This hands-on leadership role is ideal for someone who is passionate about people, service, and operational excellence—and wants to make a direct impact in a growing business.Key Responsibilities:Oversee restaurant operations including service, staffing, food quality, cleanliness, and guest satisfactionHire, train, and develop team members to create a positive, high-performance work environmentMonitor food and labor costs, and daily financial performance to meet profitability goalsEnsure compliance with local health regulations, safety standards, and brand guidelinesMaintain scheduling, shift coverage, and labor efficiency based on business needsHandle guest concerns professionally to maintain strong community relationshipsWork directly with ownership on business strategy, budgeting, and future growth opportunitiesImplement systems and best practices to improve service consistency and operational efficiencyLead by example and work side by side with the team on the floorPosition Type: Full-time Our Benefits Include:A fun work environment where you can positively influence othersSunday's offLearning first-hand from an experienced Operator and Restaurant LeadersIntentional growth and development to help you reach your professional goalsScholarship opportunitiesCompetitive payOther Responsibilities:Participating operationally in day-to-day activities in a fast-paced RestaurantOffer immediate and respectful response to Guest's needsAssist in training of new hires, set the tone for a shift, and act as a role model for our teamBe a friendly, encouraging team playerOpen and/or close, lead shifts, key holderCount drawers and finalize dayExcellent communication skills, both written and spokenQualifications and Requirements:SmileCreate and Maintain Eye ContactSpeak EnthusiasticallyMake Emotional Connections with GuestsReliable transportationAbility to work in a fast-paced environmentStrong people skills with a desire to serve Team MembersStrong commitment to superior customer service Ability to manage Team Member behavioral and performance issuesAbility to work in a team environment with shared ownership and responsibilityPrior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is requiredMost Chick-fil-A® Restaurants are operated by independent franchised business ownerswho make all their own employment decisions and are responsible for their owncontent and policies.Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.