What are the responsibilities and job description for the Director position at Chick-fil-A?
A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for executing daily operations and keeping team members/leaders accountable for each component of Operational Excellence and our Recipe for Service. A Directors’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Directors lead by example and set the tone that others will follow.
Position Type:
- Full-time
Pay & Benefits Include:
The base pay range for this role is between $22.50 and $25/hr, and your base pay will depend on your skills, qualifications and experience.
- Medical Coverage, Dental & Vision Insurance
- Paid time off
- Paid sick leave
- 401(k)
- Learning first-hand from an experienced Owner/Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
Director Responsibilities:
- Participating operationally in day-to-day activities in a high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Strong attention to detail
- Associate degree or equivalent experience
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Cross-industry experience is welcome — a restaurant background is not necessary.
- You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
- You have demonstrated leadership ability with at least two years of experience in a customer-facing setting.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $23 - $25
