What are the responsibilities and job description for the Director in Training position at Chick-fil-A?
Requirements
- College Degree or equivalent experience required
- Exhibit a positive attitude and demonstrate the “Core 4” at all times. Able to demonstrate the behaviors and skills required when interacting with guests and team members at all times.
- Winning Hearts mentality and being able to demonstrate the behaviors and skills required to do so with guests and team members at all times.
- Planning and organizing skill set.
- Conflict resolution skill set.
- Attention to detail with an emphasis on food safety and cleanliness.
- Ability to multi-task and delegate tasks to team members when needed to operate a highly productive team.
- Ability to react quickly and adjust when needed to provide a high level of service.
- Willing and able to open and/or close a minimum of 2 shifts per week for part time and 4 shifts per week for full time.
Critical Success Factors
- Vision: To serve, support and inspire each other and our guests in ways that demonstrate CARE.
- Mission: To be a Guardian of the Brand…By making food safety THE priority and striving for operational excellence ALL DAY EVERY DAY!
- People: Ensure we have aces in their places on each and every shift to provide fast and accurate service. Give direction to team members during shifts so they understand what is required of them and they have the resources to be successful. Work with team members to be good stewards of resources and equipment.
- May be asked to work in a team member, trainer or team leader role during a shift dependent upon staff on the shift.
Responsibilities
- College Degree or equivalent experience
- Recent and verifiable work references.
- 2 years or more of leadership experience in a management role, in the restaurant industry a plus.
- Able and willing to work 40-50 hours per week with a flexible schedule to cover all day parts (open, mid, close).
- Demonstrate a high level of professionalism.
- Communication skills, attention to detail, coaching mentality with a heart for serving others.
- Ability to take initiative and possess skills for problem solving and conflict resolution with guests and team members.
- Reliability, honesty, and professionalism
- Ability to lead and coach others with care
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $45,000 - $50,000