What are the responsibilities and job description for the Dining Room Host/Hostess position at Chick-fil-A?
Chick-fil-A - Dining Room Host/Hostess Opportunity
Are you passionate about providing great service and creating memorable dining experiences?
Join our team at Chick-fil-A, where your role is more than just a job — it's a chance to grow, serve others, and be part of something meaningful. Those in the Dining Room Host/Hostess role are responsible for providing an exceptional dining experience for for our guests and for ensuring they all receive signature Chick-fil-A service and food.
Core Values
- Tenacity
- Integrity
- Positive Attitude
- Servant’s Heart
Availability Requirements:
- Position Type: Full-Time or Part-Time
- Saturday availability is required
- This is not a Monday–Friday only position
- Multiple shift options available, including morning, lunch, and closing shifts
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Employee Discount
- Competitive pay
- Paid Training
General Team Expectations:
- Provide friendly, efficient service in areas like the drive-thru, dining room, cashier, drinks, and food prep
- Practice the Chick-fil-A Core 4: Share a Smile, Create Eye Contact, Speak with a Friendly Tone, and Always say “My Pleasure”
- Execute position-specific best practices and maintain up-to-date knowledge through in-house training
- Complete assigned opening and closing tasks
- Follow food safety and restaurant procedures at all times
- Encourage and uphold the vision and values of the restaurant
- Contribute to a fun, caring, and team-oriented environment
- Communicate effectively with guests and team members
- Display a professional, positive attitude at all times
- Adhere to dress code and appearance standards
- Uphold food safety standards and maintain a clean, welcoming environment
- Receive and apply feedback to grow professionally
- Support the team and contribute to a positive workplace culture
- Perform other duties as assigned
What You'll Do:
- Clear and clean guest trays promptly
- Refill guest beverages with a friendly attitude
- Maintain cleanliness in restrooms, patio, dining room, and parking lot
- Keep dining room windows free of fingerprints, smudges, and stains
- Sweep and mop floors, including under movable furniture and equipment
- Restock and tidy condiment stations
- Clean up spills and bodily fluids safely and promptly
- Provide high chairs and placemats for babies and toddlers
- Offer assistance to guests in need, including the elderly, single parents, and individuals with disabilities
- Distribute mints, hand wipes, balloons, and coloring books to guests and children
- Place wet floor signs as needed to ensure guest safety
Qualifications and Requirements:
- Reliable transportation
- Professional, strong work ethic, and a heart for service
- Cheerful, positive, and customer-focused attitude
- Strong interpersonal and communication skills
- Detail-oriented and able to multitask effectively
- Works well independently and as part of a team
- Receptive to constructive feedback and growth-minded
- Willingness to learn, grow, and take initiative
- Available to work Saturdays; flexible scheduling offered (closed Sundays)
- Able to lift 5–50 lbs and stand for extended periods
Location: Chick-fil-A Highland Commons - 4 Highland Commons E Suite 100, Hudson, MA 01749
Join us at Chick-fil-A and be part of a loving and enthusiastic team that values your growth and development. Apply now!
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $16 / hour
Job Type: fulltime, parttime
Schedule:
- 8 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Education: No education required
Work location: On-site
Salary : $16