What are the responsibilities and job description for the Dining Room Host/Hostess position at Chick-fil-A?
We’re looking for our next great Host/Hostess!
Chick-fil-A has a vision of becoming the world’s most caring company. One way that we strive to do this is through loving on our community in our dining room. Our Host/Hostess role is for individuals who have strong people skills and a desire to make a difference in the lives of those they come in contact with. These Host/Hostesses are friendly, enthusiastic, positive, and hard working. Our Host/Hostess plays a pivotal role in the dining room by delivering exceptional first-mile service through maintaining a clean and friendly environment - attending to tables, chairs, booths, floors, and trash removal - while also engaging in second-mile service by fostering meaningful guest interactions, conversations, and providing personal table touch-ins.
Shifts for our hospitality specialists typically fall within our busiest periods, and may include 11am-2pm, 11am-4pm, or 4-8 or 9pm. Hours are part-time. Candidates need to be comfortable working in a fast-paced environment with occasional heavy lifting (10-30 lbs.) We are looking forward to meeting interested candidates!
Dining Room Host/Hostess Responsibilities:
- Smile and create emotional connections with guests
- Maintain eye contact and speak enthusiastically
- Work on your feet for several hours at a time
- Be team-oriented, adaptable, and dependable
- Communicate effectively with guests and team members
Qualifications and Requirements:
- Consistency, reliability, and a positive attitude
- Strong interpersonal skills and detail-oriented
- Able to multi-task and work well independently or in a team
- Willingness to work a flexible schedule
- Ability to lift and carry over 20 lbs and stand for long periods
Why Join Us:
- Fun work environment with flexible scheduling
- Closed on Sundays
- Learning opportunities from experienced leaders
- Intentional growth and development programs
- Free online college
- Scholarship opportunities
- Competitive pay
- Employee discounts
Location: Indian Trail
Apply now and be a part of the Chick-fil-A family where you can grow, learn, and make a difference every day!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.