What are the responsibilities and job description for the Customer Service Team Member position at Chick-fil-A?
Are you a friendly and dedicated individual who takes pride in delivering exceptional service? If so, we have an exciting opportunity for you to join our team as a Front of House Team Member at Chick-fil-A Jett Ferry Road! Bring your positive attitude and teamwork mindset to our fast-paced restaurant and become an integral part of our dynamic team.
At Chick-fil-A Jett Ferry Road, we value our team members and offer a supportive work environment where you can grow and develop your skills. As a Front of House Team Member, you will play a vital role in delivering an exceptional guest experience through customer service, order accuracy, and hospitality.
Why You'll Love Working for Us:
- Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
- Growth Opportunities: We are committed to investing in our team members' growth and development with opportunities for advancement, leadership development, and ongoing training.
- Industry-Leading Customer Service: Join a team that prides itself on delivering exceptional service and creating memorable guest experiences.
- Team Spirit: We work hard, support each other, and celebrate wins together.
- Comprehensive Training: No prior experience is required — we provide training in all aspects of our restaurant operations.
Pay: up to $16/hr, depending on availability
Benefits:
- Scholarship Opportunities to help you grow your future
- Free or discounted meals each shift
- No Sundays — spend your day off with family and friends
- Flexible scheduling
- Clear Career Growth Paths with opportunities for advancement, leadership development & ongoing training
Responsibilities:
- Provide friendly and enthusiastic customer service in a fast-paced environment
- Greet guests with a smile and create a welcoming atmosphere
- Take accurate customer orders and process transactions efficiently
- Deliver dine-in and mobile orders promptly and courteously
- Maintain cleanliness and organization in dining and front counter areas
- Communicate effectively with guests and team members during busy periods
- Support front-of-house operations and assist where needed
- Follow Chick-fil-A brand standards, rules, and dress code
Position Details:
- Closing Shift: Available to work until 11:00pm
- Full-Time preferred (32 hours per week), Part-Time available
- Must have Saturday availability
Qualifications and Skills:
- Must be 18 or older.
- No experience required.
- Strong customer service and communication skills.
- Positive, cheerful attitude with a passion for serving others.
- Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.
- Team-oriented, adaptable, dependable, coachable, and strong work ethic.
- Ability to stand for extended periods and lift 5–20 pounds.
Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1–3 business days to discuss your next steps. Please do not contact the store directly.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.