What are the responsibilities and job description for the CUSTOMER SERVICE TEAM MEMBER / Chick-fil-A Dressler Rd position at Chick-fil-A?
CUSTOMER SERVICE TEAM MEMBER / Chick-fil-A Dressler Rd
FOOD SERVICE WORK IS HARD! NEVER WORK ON A SUNDAY AGAIN!
If you are looking for an awesome, healthy, team-oriented, drama free, generous environment, this job may be for you. We are looking for team members who have a desire to impact the Canton community (and beyond!) with remarkable hospitality and intentional care for others.
This job is incredibly fast-paced and may not be for everyone. Do you have what it takes to be a part of the best restaurant team in Canton, Ohio?
Role
The Customer Service Team Member is responsible for creating remarkable guest experiences.
Who We Are:
- One of the fastest-growing quick-service restaurants in the country
- Industry leader in Customer Service & Hospitality
- Family-owned company
Our Benefits:
- Access to scholarships at up to $2,500 per year
- Free college tuition through Point University, West Point, GA!
- Subsidized medical coverage
- Sundays Off
- Flexible Schedule
- Food Discounts
- Positive Work Environment
- Opportunities for Advancement
BASIC FUNCTIONS:
In order to fulfill this role, the Team Member needs to
- Be an ambassador for our overall restaurant vision: Canton's most caring and trusted restaurant.
- Embody our Values: We are here to serve. We unite as one. We know the best is yet to come.
- Maintain excellence in character and conduct
- Diligently seek to maintain the unity of the team
- Create remarkably fast, accurate, and caring guest experiences
We're looking for our next great Front of House Team Members!
As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness at the counter, dining room, restrooms, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.
Requirements
- Minimum 14 years old
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Ability to safely operate all equipment, pans, dishes, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Works in hot, noisy and fast paced environment
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
Position Type: Part-time or Full-time
Rate: FT $15-$16
PT $12-$14
Schedule: Must have weekend availability. Must be available to open or close twice a week.
REQUIREMENTS
- Must have Friday and Saturday availability
- Must be available to open or close 2 days per week
- Ability to multitask
- Ability to work at a quick, yet efficient and thorough pace SAFELY
- Team-oriented, adaptable, dependable, and strong work ethic
- Positive attitude
- Customer Service-Oriented
- Must be able to lift 50 lbs
- Must be able to work outside in inclement weather
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Salary : $16