What are the responsibilities and job description for the Chick-fil-A Leadership position at Chick-fil-A?
At Chick-fil-A, Leaders are responsible for various aspects of the business and shift management, ensuring that each restaurant guest has an outstanding experience. Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant; following established opening and closing procedures.
Responsibilities include:
- Insures that Team Members follow operational standards
- Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
- Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
- Insures that workstations are clean at all times.
- Insures that cashiers follow cash handling procedures at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
- Perform any of the tasks above as needed throughout shift.
- Addresses guest issues that may arise
- Maintains a positive working relationship and treats all employees with honor, dignity, and respect while providing them with direction and feedback.
- Communicates employee performance and policy/procedure violations to management for appropriate handling.
- Strictly adheres to all Company policies and procedures.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Work with a Top In Class organization
- Flexible Schedule
- Leadership Opportunities
- Premium Pay
- Scholarship Opportunities
- Tuition Assistance
- School Discounts
- Employee Meals
- 401K Opportunities
- Insurance Opportunities
- Paid Time Off Opportunities
REQUIREMENTS
- Minimum 16 years old
- Previous customer service experience required
- Previous leadership experience required
- Hard-working
- Team-oriented
- Goal-oriented
- Great customer skills
- Previous restaurant management experience required
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. It may not be the easy way, but it's the only way we know.