What are the responsibilities and job description for the CFA Delivery Driver position at Chick-fil-A?
Purpose:
The CFA Delivery Driver ensures quality food is delivered to the guest in a timely manner while exhibiting Chick-Fil-A Hospitality. This position works closely with the CFA Delivery Dispatcher to ensure excellence in this area of the business.
Requirements:
- 18
- Valid driver’s license
- Ability to work at least 20 hrs/wk
- Has at least a high school diploma
- Ability to complete Delivery Driver onboarding and Pathway training
- Great attitude
- Leadership approval
Skills:
- Possess a comprehensive knowledge of the CFA Delivery system (Bringg App, DigitalQ App)
- Able to multitask and make reasonable decisions quickly, including troubleshooting common delivery issues.
- Well organized and attentive.
- Ability to quickly learn routing and make appropriate decisions with traffic delays.
Job Responsibilities:
- Extending the Core 4 and 2nd Mile Service beyond the Restaurant
- Show the same hospitality as we would at the store to the guest’s location
- Comply with all the Delivery Driver guidelines as stated in the Delivery Driver packet
- Help differentiate Chick-fil-A from others in the delivery market
- Represents the restaurant by being presentable (uniform compliant), efficient and friendly
- Good driving record
- Maintain safety and environment awareness
- Ensure all products are bagged for safe transport before leaving the store
- include all condiments, utensils and paper goods per requested from our guests
- Delivering food with freshness and quality in a timely manner
- Follow all traffic laws and maintain safety awareness while driving as well
- Keep delivery vehicle clean and organized
- Assist in restaurant operations when not on a delivery
Goals:
On Time %
Average Wait Time
Customer Satisfaction
95%
30 minutes or less
90%
Benefits:
- Great TEAM culture and positive work environment, where everyone is treated with honor, dignity and respect!
- CLOSED on Sunday! Spend time with family, rest or worship if you ch0ose. Do you!
- Eligible Team Members can apply to receive a Remarkable Futures™ Scholarship from Chick-fil-A, Inc. – up to $25,000!
- Team Members have the opportunity to make an impact beyond the restaurant, as we serve our local communities
- FREE employee meal!
- Opportunities to build a career in a dynamic business, become a leader or maybe even an Operator one day. Sky’s the limit!
- Eligible team members can earn paid time off the longer their employment time at the store
- Attractive options for various other benefits, which the Operator contributes to for greater affordability, including health insurance, dental and vision and 401K
- Competitive pay, with the opportunity for increases based on performance
- Employee referral program
- And so much more!