What are the responsibilities and job description for the Back of House Team Member position at Chick-fil-A?
At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Back of House Team Member Responsibilities:
- Prepare food quickly and accurately, helping the team reach an average Speed of Service under 4 minutes.
- Follow recipes and procedures to ensure every order is made correctly and meets Chick-fil-A quality standards.
- Keep your work area clean and organized at all times to meet food safety and cleanliness goals.
- Complete all training within your first 30 days, including food safety, cleanliness, and BOH procedures.
- Support strong team performance by communicating clearly and working together during peak hours.
- Take care of equipment and tools, reporting anything broken or unsafe right away.
- Be open to feedback and grow from it, participating in performance check-ins twice a year with your leader.
Qualifications and Requirements:
- Consistent and reliable
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 10-40 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $12 - $15