What are the responsibilities and job description for the Back of House Shift Manager position at Chick-fil-A?
Join our high-energy team at Chick-fil-A Wilson as a Shift Manager and take your leadership skills to the next level! We're seeking a results-driven, people-focused leader to help drive our team's success.
Key Responsibilities
- Lead by Example: Inspire and motivate a high-performing team to deliver exceptional customer experiences.
- Guest Experience Mastery: Ensure seamless execution of our customer service standards, driving loyalty and repeat business.
- Operational Excellence: Oversee daily restaurant operations, maintaining high standards of quality, safety, and cleanliness.
- Talent Development: Coach, mentor, and develop team members to achieve their full potential.
- Drive Results: Analyze sales trends, identifying opportunities to drive growth and improve profitability.
Ideal Candidate
- 1 year of management experience in a fast-paced, customer-focused environment
- Proven track record of leadership success, with a strong ability to motivate and inspire teams
- Excellent communication, problem-solving, and time management skills
- Ability to work a variety of shifts, including mornings, evenings, and weekends
- High school diploma or equivalent required; college degree preferred
What We Offer
- Competitive Pay: Earn a competitive hourly rate, with opportunities for bonuses and career advancement.
- Comprehensive Benefits: Enjoy paid time off, health insurance, dental insurance, vision insurance, and 401(k) matching.
- Opportunities for Growth: Develop your skills and advance your career through our comprehensive training programs and leadership development opportunities.
- Positive Work Environment: Join a dynamic team that values teamwork, integrity, and customer satisfaction.
- Employee Perks: Receive discounts on meals and merchandise, as well as opportunities for recognition and rewards.
How to Apply
If you're a motivated, results-driven leader looking for a new challenge, apply today to join our team at Chick-fil-A Wilson!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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