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Kitchen (BOH) Director

Chick-fil-A | Shelton CT
Shelton, CT Full Time
POSTED ON 10/24/2025
AVAILABLE BEFORE 12/7/2025

Role Summary: This role will assist in overseeing the operations and team of the kitchen (BOH) of Chick-fil-A Shelton. This role will have accountability for - and focus on - creating, implementing, and overseeing various BOH processes and systems and/or accountability for BOH team related issues and development.


Responsibilities and areas of accountability include:


  • ensuring the BOH is executing CFA’s Winning Hearts Everyday Strategy with excellence (with particular focus on (i) craveable food and (ii) a welcoming environment (clean and safe)

  • a BOH cleaning plan

  • training of BOH team members

  • identification and development of future team leaders and supervisors

  • addressing performance issues of BOH team members and leaders

  • being knowledgeable of reports and implementing strategies, as needed and in conjunction with current BOH director, to accomplish goals based on those metrics

  • ensuring BOH is prepared for any and all inspections (Health Department, internal CFA audits and inspections (QIV and Quarterly SAFE visits), etc.) and in ongoing compliance with all requirements

  • ensuring daily, internal inspections are occurring relating to food safety (SAFE) and quality (ERQA)

  • inventory management (which may includes truck, produce and bread orders) and systems to track food costs and keep them within the target level

  • ensuring BOH has all needed equipment/tools/supplies

  • ensuring BOH equipment is repaired and maintained and that a maintenance plan is in place

  • systems to ensure food safety

  • In collaboration with owner and other leaders, develop and initiate strategies relating to improved operational results, higher customer satisfaction, business growth, and team retention


Qualifications/competencies
:


  • willing to learn new skills
  • a strong team player who works well with others
  • attention to detail
  • ability to multi-task
  • ability to solve problems in a fast moving environment
  • uncompromising integrity
  • prior successful experience in a supervisory role is required
  • prior experience in kitchen leadership is preferred
  • strategic thinking
  • high emotional intelligence


Why work here?


  • Opportunity
    - At Chick-fil-A, a Director role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner/Operator Directors gain life and leadership experience that goes far beyond just serving a great product in a friendly environment.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • Leadership Development - Our leaders are invested in seeing our team members grow and develop, regardless of whether they come onboard as a leader or a team member. We offer a pathway for internal advancement as well as corporate opportunities such as participating in grand openings of other Chick-fil-A restaurants around the country.
  • Make a difference in your community - Chick-fil-A Shelton is committed to impacting its community in meaningful way. You can be part of team that will make a tangible impact in people's lives and in a community.
  • Additional Benefits for qualifying participants: Health insurance, vision Insurance, meal discounts on shift, college scholarships for those qualify, paid team outings and events throughout the year, uniform provided, 401(k), PTO, stipend for additional uniform items and other benefits.


REQUIREMENTS

  • Minimum 18 years old
  • Hard-working
  • Team-oriented
  • Friendly
  • Honest
  • The ideal candidate will have prior experience leading high performing teams in a fast paced kitchen and prior experience in the various responsibilities associated with this position


Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Salary.com Estimation for Kitchen (BOH) Director in Shelton, CT
$50,288 to $68,076
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