What are the responsibilities and job description for the Team Leader In Training position at Chick-fil-A Restaurants?
Company Description
Chick-fil-A, Inc. is one of the largest quick-service restaurant companies in the United States, celebrated for its freshly-prepared food, exceptional hospitality, and distinctive franchise model. With over 200,000 Team Members employed by independent Owner-Operators, Chick-fil-A has more than 3,000 locations across the U.S., Canada, and Puerto Rico. Each Owner-Operator is deeply engaged with their local community, actively supporting initiatives in education and hunger relief. Committed to fostering a positive workplace, Chick-fil-A offers Team Members professional development opportunities, a welcoming culture, and work-life balance. Established in 1967 by S. Truett Cathy, Chick-fil-A remains a family-owned, privately held company.
Role Description
The Team Leader In Training role at Chick-fil-A is a full-time, on-site position located in Lees Summit, MO. In this role, you will assist with leading restaurant operations, ensuring efficient service, and upholding Chick-fil-A's high standards of quality and hospitality. Responsibilities include supervising shifts, coaching Team Members, supporting operational excellence, and providing top-tier service to customers. You will also collaborate with leadership to model and implement best practices for team development and operational success. This role serves as preparation for a leadership position within the restaurant team.
Qualifications
- Strong leadership and team-building skills, along with the ability to motivate and inspire others.
- Exceptional communication, organization, and problem-solving abilities to manage daily operational challenges.
- A commitment to excellent customer service, with hospitality and interpersonal skills that reflect Chick-fil-A’s values.
- A growth-oriented mindset with an eagerness to learn and advance within the company.
- Prior restaurant or food service experience is beneficial but not required.
- Flexibility to work a variety of shifts, including weekends and holidays, as needed.
- High school diploma or equivalent; additional education in business or leadership is advantageous but not required.