What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A North Haven?
Benefits:
Serve, Soar, Succeed!
Chick-fil-A North Haven is seeking enthusiastic and service-focused individuals to join our team as Front of House & Drive-Thru Specialists. In this role, you will be trained to provide exceptional guest service both inside the restaurant and in the drive-thru. You’ll help create memorable guest experiences through friendly interactions, order accuracy, cleanliness, and a commitment to hospitality — all while upholding the values Chick-fil-A is known for.
Duties & Responsibilities
Choosing where you work matters. Here’s why our team is a place you can grow, belong, and succeed:
- Free uniforms
- Opportunity for advancement
- Profit sharing
- Training & development
- Tuition assistance
- Flexible schedule
- Free food & snacks
- 401(k)
- 401(k) matching
Serve, Soar, Succeed!
Chick-fil-A North Haven is seeking enthusiastic and service-focused individuals to join our team as Front of House & Drive-Thru Specialists. In this role, you will be trained to provide exceptional guest service both inside the restaurant and in the drive-thru. You’ll help create memorable guest experiences through friendly interactions, order accuracy, cleanliness, and a commitment to hospitality — all while upholding the values Chick-fil-A is known for.
Duties & Responsibilities
- Warmly greet and serve guests in the dining room, front counter, and drive-thru
- Take and confirm accurate guest orders using POS systems
- Deliver food with speed, accuracy, and a genuine smile
- Maintain cleanliness and organization of dining area, drink stations, and drive-thru lanes
- Ensure a high standard of food safety and sanitation at all times
- Assist with restocking, prep, and daily opening/closing duties
- Work outside in drive-thru lanes in varying weather conditions (with proper gear provided)
- Communicate effectively with team members and leadership to ensure smooth operations
- Demonstrate a guest-first attitude and commitment to teamwork
- Availability must extend to 10:45 PM at least two times a week
- Must be at least 16 years old
- Available to work on Saturdays
- Reliable, punctual, and coachable
- Energetic, positive, and service-oriented personality
- Comfortable working indoors and outdoors
- Ability to multitask in a fast-paced environment
- Previous customer service or restaurant experience is a plus (but not required)
Choosing where you work matters. Here’s why our team is a place you can grow, belong, and succeed:
- We Launch: We believe in promoting from within and helping you reach your next step. With personalized development plans, leadership programs, and stretch opportunities, we empower Team Members to grow into roles at every level.
- We Equip: We set our Team Members up for success with modern tools, streamlined systems, and hands-on training. Through a mix of on-the-job learning and digital resources, we provide consistent feedback while helping individuals build confidence and strong interpersonal skills.
- We Listen: Your voice matters here. We create intentional spaces for feedback through regular touchpoints, engagement surveys, and dedicated care initiatives—ensuring every Team Member feels heard, valued, and supported.
- We Invest: We invest in our people with competitive pay, meaningful benefits, and opportunities for growth. From free education and retirement plans to leadership development and certifications, we’re committed to your long-term success.
- We Reward: We celebrate hard work and wins—big and small. From appreciation events and milestone celebrations to scholarships, bonuses, and daily perks, we make sure our Team Members feel recognized and rewarded year-round.
Salary : $17 - $18