Front Of House Director

Company: Chick-fil-A Mill Creek DTO, Everett WA

Barrett Knox is the local Owner/Operator of Chick-fil-A Mill Creek DTO in Everett, WA. He is passionate about developing leaders and believes every team member should leave the organization better than when they joined. Our team is committed to delivering exceptional food, genuine hospitality, and creating meaningful experiences for every guest through Operational Excellence and Second Mile Service.

Compensation:

• $26/hr

Benefits

• Health Insurance with employer contribution
• Paid Time Off (PTO)
• Scholarship opportunities
• No work on Sundays
• Excellent Career Advancement Opportunities
• Overtime Available

The Opportunity:

Are you ready to elevate your career with a world-class brand? We’re seeking a driven Restaurant Manager to lead our Front of House (FOH) closing team at Chick-fil-A. This hands-on management position is designed to foster professional growth within a top-tier organization. You will take the lead in driving operational excellence, motivating our team members, and ensuring every guest enjoys a standout experience.

The ideal candidate is someone who enjoys leading from the front, thrives in a fast-paced environment, embraces accountability, and is excited to develop both people and themselves.

Your Impact:

• Direct daily Front of House operations by guiding and supporting a team of 8–15 team members.
• Exhibit a sense of ownership, driving consistent performance and meeting all service-related goals.
• Cultivate a high-energy, positive environment by coaching team members to consistently exceed performance standards.
• Coach and develop Team Leaders and Team Members through regular feedback and accountability.
• Prioritize team development through ongoing training, constructive feedback, and clear accountability.
• Oversee labor productivity, staffing needs, and shift efficiency.
• Coordinate with the broader leadership team to promote operational consistency and synergy.
• Maintain exceptional standards for food quality, food safety, cleanliness, and guest hospitality.
• Balance strong organizational skills and attention to detail with the flexibility to solve problems in real time.

Qualifications

• 2 years of leadership or management experience
• Available to work evenings and closing shifts
• Bachelor's degree preferred but not required
• Strong communication and organizational skills
• Passion for serving others and developing people
• Desire to build a long-term career in hospitality

Typical Schedule

• 4–5 closing shifts per week
• Closing shift approximately 2:00 PM–11:00 PM
• Saturdays required
• Closed every Sunday

This is more than a restaurant management position. You'll receive hands-on leadership coaching from the Owner/Operator, gain experience leading a high-performing team, and develop skills in operations, coaching, financial performance, and people development. If you're looking to grow into senior leadership within hospitality, we'd love to meet you.