Chick-Fil-A Market Street Team Member | Full time or Part time | Opening and Day Shift

Thank you for your interest in a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best leader you can be. That is our promise to you.

Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success.

Your Success is our Success!

Our Store Mission:

"To win every heart in Wilmington by giving our best."

We are looking for applicants who exhibit what we call the Core 4:

• Create Eye Contact
• Share a Smile
• Speak with a Friendly Tone
• Always say “My Pleasure”

We encourage you to fill out your application completely and let us know your availability. Add a cover letter and resume or a brief bio of your experiences over the last few years to help us get a glimpse of your unique personality. Applications without these elements may not be considered for review.

The Role:

The goal for a Front of House team member is to help turn guests into “Raving Fans”. A team Member position at Chick-fil-A at Market Street plays a vital role in the customer experience on a daily basis. They are expected to be a person that treats others with honor, dignity, and respect while maintaining a positive work environment. Our Front of House includes front counter ordering, mobile order pick-up, drive thru, and dining room hosting. It also requires attention to detail, cleaning, and stocking tasks. Front of House Team Members are expected to demonstrate a high knowledge of the following areas:

Expectations of a Front of House Team Member:

• Work your scheduled shifts and arrive on time every shift
• Arrive for your shift in full uniform: shirt, pants, belt, shoes for crews non-slip shoes, nametag
• Know the Chick-fil-A Market Street Vision Statement
• Know and do the “Core 4”
• Keep a “sense of urgency” and a “pep in your step” when it comes to serving our Guests
• When things slow down, know what you should be doing next – if you’re not sure, ask the shift manager
• Giving up a scheduled shift will be rare
• If you committed to a certain availability in the interview, we expect you to hold to that
• You will be trained in the “Chick-fil-A” way, strive to hold to that standard

Understand our strategy to create “Raving Fans”

Operational Excellence

• Serve "Crave-able" Food
• Be Attentive and Courteous to Guests
• Be Surprisingly Fast
• Keep a Refreshingly Clean Restaurant
• Order Accuracy – 100% every time

2nd Mile Service

• Clearing tables
• Holding the door open for guest
• Offering to carry large orders to guest vehicles
• Refreshing beverages for guest in the Dining Room

Responsibilities of a Front of House Team Member:

• On arrival for your shift, check the gameplan for your assigned position
• Stay focused on your assigned position and relevant duties, and strive to learn that position to the best of your ability
• Although you may have a favorite, be willing to learn and serve in any position
• Always be asking the question: “What is our Guest experience right now?” What can you do to impact and improve their experience?

We look forward to reviewing your application!

The Selection Team at Chick-fil-A Market Street

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training

Experience:

• Basic math: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Wilmington, NC 28405 (Required)

Ability to Relocate:

• Wilmington, NC 28405: Relocate before starting work (Required)

Work Location: In person

Benefits:

Salary : $12 - $15