Chick-fil-A Market Street | Back of House Team Member

Thank you for your interest in a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success.

Your Success is our Success!

Our Store Vision

"To win EVERY heart in WIlmington by giving our Best

We are looking for applicants who exhibit what we call the Core 4:

• Create Eye Contact
• Share a Smile
• Speak with a Friendly Tone
• Always say “My Pleasure”

We encourage you to fill out your application completely and let us know your availability. Add a cover letter and resume or a brief bio of your experiences over the last few years to help us get a glimpse of your unique personality. Applications without these elements may not be considered for review.

The Role:

The mission of a Heart of House team member is to maintain a very high standard in all areas of kitchen operations and food safety, and ensure every guest receives a consistent food experience of excellence with regards to food quality, presentation, and speed of service. All Heart of House Professionals are expected to work along with their team and the entire store with a collaborative spirit to strive for excellent performance in all areas.

Job Responsibilities:

1. Provides a Re-Markable Service

• Effectively assembles orders
• Follows standards for proper presentation of orders
• Ensures accuracy of orders
• Communicates effectively with the front counter and drive-thru team about wait times and when to park cars
• Performs tasks with a sense of urgency
• Proper food quality and monitoring (eRQA, Steritech Reports, Safe Daily Critical and ROA)
• Upholds organizational standards to increase proficiency
• Monitoring/preventing waste by following proper tracking

2. Maintains and provides an Excellent Environment

• Ensures a clean and sanitize food contact surface before and after preparing food and at least every 4 hours for ongoing tasks
• Ensures a clean and inviting kitchen environment; this includes walls, floors, floorboards, ceiling, hood vents and equipment
• Always prepared for Steritech or DHEC visits by following required food quality and safety procedures and checks

3. Exhibits Proficient Understanding of Chick-fil-A Brand & Product Knowledge

• Able to correctly assemble all menu products
• Able to properly use all equipment related to the kitchen

4. Performs at a High Standard of Proficiency in Assigned Kitchen Stations

• Kitchen team members will be trained in a minimum of three kitchen stations
• Exhibits knowledge of assigned e-train modules required to work station
• Stays current on e-train updates and new product rollouts for assigned stations

Competencies Required for position:

• A Heart of Service and Integrity
• Shows Honor, Dignity & Respect for All
• Strong Interpersonal Skills
• Professionalism
• Availability, Punctuality, Reliability
• Coachability
• Collaborative Spirit
• Enthusiasm and Self-Motivation
• Organization and the Ability to Multi-Task

We look forward to reviewing your application!

The Selection Team at Chick-fil-A Market Street

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training
• Referral program

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Wilmington, NC 28405 (Required)

Ability to Relocate:

• Wilmington, NC 28405: Relocate before starting work (Required)

Work Location: In person

Benefits:

Salary : $13 - $15