Catering Specialist

Position Overview:

• The Catering Specialist supports the growth and success of the restaurant’s catering program by assisting leadership with goal-setting, executing marketing initiatives, and ensuring excellent service in fulfilling catering orders. This role requires a balance of strategic outreach, operational support, and relationship-building to expand the catering business and create lasting partnerships. This role is 80% operational and 20% catering management.

Key Responsibilities:

• Collaborate with leadership to develop catering goals and strategies to achieve them.
• Actively market catering services through phone calls, networking, and in-person outreach, including visiting local businesses “door-to-door.”
• Build strong relationships with local companies, organizations, and community partners to expand catering opportunities.
• Assist with the preparation, packaging, and delivery of catering orders to ensure accuracy, timeliness, and quality.
• Provide excellent customer service by engaging with clients and addressing their catering needs.
• Represent the brand professionally and positively in all interactions with customers and partners.
• Support leadership in tracking progress toward catering goals and identifying new growth opportunities.
• Must be able to effectively present a sales pitch.

Qualifications:

• Strong communication and interpersonal skills with the ability to connect with others.
• Comfortable with outreach, including phone calls and in-person marketing.
• Organized, dependable, and able to manage multiple tasks effectively.
• Team-oriented, with a proactive attitude toward achieving goals.
• Previous experience in sales, marketing, customer service, or food service is desired.

REQUIREMENTS

• Must be at least 16 years of age upon hire date
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Must be organized and goal-oriented
• Works in hot, noisy and fast paced environment
• Mobility required during shifts
• Must work well under pressure
• Great customer skills

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.