Sr. Lead Software Engineer, Operator Technology Solutions

How We Work At Chick-fil-A

Chick-fil-A,  Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills,  fostering inclusive teamwork,  and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly,  we ask Staff to seek wisdom,  expect the best,  accept responsibility,  respond with courage,  and think others first. Our Flexible Futures Model offers a healthy mix of working in person and virtually,  strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Overview

As Chick-fil-A continues to grow in scale and volume, our Supply Chain needs become more complex and more critical. Chick-fil-A has embarked on a strategic initiative to build a more adaptive and flexible Supply Chain. This challenge involves many teams and people and relies on technology more than ever. The Supply Chain Engineering team, within Operator Technology Solutions, provides the software engineering team of staff and contractors to build, maintain, and operate custom solutions and integrations.

 

This role will live in our Digital Transformation and Technology (DTT) department and work closely with an Agile team including other software engineers, product owners, scrum masters, systems analysts, quality engineers and site reliability engineers. This role requires proficiency in Java, GoLang, React and Next.js frameworks.

 

As a Sr. Lead Software Engineer in the Supplier Lane, you will lead the development and strategy that enable Sourcing and SQS Leads to help make decisions surrounding the cost and risk of our supply. These systems are mission-critical to the business, as the supply chain depends on them. The role involves defining feasibility and building intuitive user interfaces and scalable APIs that power key outcomes such as cost negotiations, capacity and contingency, and supplier quality and safety. In this role, you will focus on strategy and feasibility across multiple bodies of work supporting the entire Supplier space. The engineer will also focus on creating reusable tools and frameworks to improve developer productivity while maintaining high standards of scalability, performance, and system reliability. By driving innovation and enabling operational excellence, you will play a critical role in shaping the future of Chick-fil-A's supply chain supplier systems.

Responsibilities

• Own solution architecture decisions for the team’s product
• Lead delivery and operations of the team’s product, including both individual contribution and support as well as delegated tasks and support to your team’s engineers. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others and half contributing engineering work themselves.
• Lead, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories
• Interview, select, onboard, and oversee contract engineers 
• Assist in the design and delivery of products outside of your team, develop tools and processes for use outside of your team, and/or mentor other engineers or especially lead engineers outside of your team 
• Guide partner-led engineering workstreams, contributing to solution design and code reviews 
• Guide engineering team in adoption of Chick-fil-A software engineering standards 
• Identify & propose emerging software engineering technologies, methodologies and/or approaches 
• Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights.  The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours. 

Required Qualifications (Knowledge, Skills, & Abilities)

• Bachelor's degree in Computer Engineering, Computer Science, or related technical field
• Experience designing complex software solutions 
• Experience mentoring and leading a team, including good interpersonal and team collaboration skills 
• Broad and deep programming experience in Java, Golang React, Angular, JavaScript, Next.js, or other comparable languages 
• Experience with Frontend deployment platforms such as Vercel
• Experience with SQL and data modeling
• Experience with source control systems like Git or Subversion
• Experience implementing application security, software design patterns, and the SDLC 
• Proven ability to positively influence the engineering culture and practices in a professional environment

Preferred Qualifications (Knowledge, Skills, & Abilities)

• Experience with test-driven development, continuous integration and deployment, Scrum discipline, or comparable software development practices 
• Experience developing and delivering microservices 
• Familiarity using test-driven development frameworks or automated testing tools for mobile development 
• Deep understanding of AWS architecture 
• Experience with the native mobile application delivery
• Familiarity with version control systems and code merging/branching; specific experience with git desirable 
• Experience working with an agile development methodology featuring sprints, points estimation, and daily standups 
• Experience in design, data collection, and data analysis

Required Years of Experience

4

Preferred Years of Experience

6

Travel Requirements

20%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree

Major/Concentration

Computer Engineering, Computer Science, or related technical field

Relocation Assistance Provided

No