Training Director

Oversee teaching and equipping Team Members to align with the goal of being The Colony’s most caring company Responsibilities: • Oversees all certifications and periodically reevaluates the program for continuous improvement • Completes orientation with all new hires • Equips all Team Members to be able to teach new hires • Makes sure everyone stays up to date on certifications • Keeping all Team Members current on Food Handler cards • Manages any certification-based pay increases and communicates them with leader overseeing payroll • Makes sure new Team Members are certified in a timely manner and works with the scheduler in making this happen • Helps facilitate follow-up teaching with Team Members struggling in different areas • Makes sure new menu item procedures are communicated and taught to Team Members • Works with Executive Directors and/or Ops Leads on any leadership-based certifications for Team Members • Communicates important information with the rest of the leadership team Qualifications: Previous Chick-Fil-A experience is required. • Consistently demonstrates care for Guest and Team Members • Has demonstrated good communication and organization skills • Has excelled as a Team Member and teaching others • Well versed in Pathways and Kitchen iQ • Has less than 10 pts infractions per quarter • Able to meet with Operator once a month Measurement for success: • Team Member certification success • Timeliness of completing responsibilities • Feedback from Team Members and Leaders • Effectiveness of communication with other Operator and other leaders Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary : $17 - $19