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Shift Leader

Chick-fil-a (DC & Restaurants)
West Des Moines, IA Full Time
POSTED ON 5/19/2026 CLOSED ON 7/26/2026

What are the responsibilities and job description for the Shift Leader position at Chick-fil-a (DC & Restaurants)?

Chick-fil-A Jordan Creek Town Center is seeking highly motivated, hungry, smart and humble leaders with a passion for excellence to join our team! We have an amazing leadership team already in place that we're wanting to enhance. Currently looking for someone who can help lead our business in a high capacity; someone that provides a culture of hospitality and hard work and has a mind to serve others first. You must have good character and be able to work with other leaders well. You must have a teachable persona, and must also be able to coach team members when necessary. We will take the time to teach you all team member tasks over the first 60 days and provide more leadership responsibilities as you go! Requirements/Responsibilities Key Responsibilities: Walk through the restaurant regularly and ensure cleanliness of area and equipment. Communicate necessary information to team members properly. Oversee the daily and weekly catering orders. Direct his/her team Ensure all equipment is working properly. Manage inventory. Complete necessary administrative paperwork. Engage regularly with team members. Skills/Competencies/Experience: 2+ years of experience in a management role. Must be able to handle fast-paced environment. Detailed-oriented/organized. Strong time-management. Strong Verbal/Written Communication. Must be able to handle difficult situations and a diverse team. Passion for developing people. Strong leadership skills. Strategic thinker. Goal-oriented. Results and relationship driven. Desire to grow. Ability to work in a team environment. Ability to make decisions quickly. Ability to anticipate problems before they happen. Ability to motivate others. Ability to create plans and goals and then to execute those plans to reach set goals. Effectively coach and give direction. Outgoing, genuinely friendly. We offer: Competitive Wages Sundays Off Good Team Atmosphere Positive Work Environment Leadership Development (We have an incredible Leadership Program) A chance to work directly alongside our Local Owner/ Operator Free Food on every shift worked Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary.com Estimation for Shift Leader in West Des Moines, IA
$34,618 to $46,404
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