What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-a (DC & Restaurants)?
At Chick-fil-A, our Front of House Team Members are the face of the restaurant and play a key role in creating a welcoming, memorable experience for every guest. This position is ideal for individuals who enjoy serving others, building connections, and working in a fast-paced, team-oriented environment. As a Front of House Team Member, you will have the opportunity to develop valuable customer service and leadership skills while working alongside a supportive team and learning from experienced restaurant leaders and an independent Owner/Operator. Position Availability Full-Time Part-Time What We Offer Competitive pay Flexible scheduling Sundays off A positive, team-focused work environment Leadership development and growth opportunities Hands-on training and coaching Scholarship opportunities Experience that builds transferable skills for future career success Key Responsibilities Deliver exceptional hospitality and create a positive guest experience Greet guests warmly and maintain genuine eye contact Communicate clearly, confidently, and enthusiastically Build meaningful connections with guests through personalized service Support and uphold the vision, values, and culture of the restaurant Accurately take and fulfill guest orders while maintaining attention to detail Multitask effectively in a fast-paced environment Collaborate with team members to ensure smooth operations Maintain a clean, organized, and welcoming dining environment Follow all Chick-fil-A policies, procedures, and appearance standards Complete additional duties as assigned Qualifications Reliable and dependable Positive attitude and strong work ethic Passion for serving and helping others Customer-service minded Strong communication and interpersonal skills Detail-oriented and organized Able to multitask efficiently Works well independently and as part of a team Flexible availability, including some evenings and weekends Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.